The real engagement
You run a field team and an office team. Leads come in by email, web form and WhatsApp; jobs live in your job software, money in your accounting tool. You only find out something slipped when a client complains or cash is short.
One job can be worth more than ten. So the question isn't how many jobs you did. It's which money is stuck, which lead nobody called, and who on the team needs help.